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Welcome to the Help Desk

24-hour access to answers to your questions... Don't know where to look? Use the search feature at the top right or try a QUICKLINK!

News & Alerts

Tips

  • Back up your files!
  • Clean up your hard drive by deleting old files and uninstalling applications you no longer need to use. This saves space and the laptop might boot faster.
  • Beware of "phishing" attempts, which often use official-looking e-mail messages to try and obtain your account password or other personal and confidential information.
  • Configure your computer to run as a general user, not as an administrator.
  • Configure your mail client not to preview attachments or display images.
  • Install the Microsoft updates that come out monthly.
  • Run/update Microsoft's anti-spyware software available at the Microsoft website.
  • Students: You can apply for a Resnet static IP address and firewall change (for running a web server) on-line.
  • Writing your thesis? Templates are available for LaTeX and Word.
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